Q: I Still See my Order as Processing, Did It Ship?

A: Head over to your account page to view your order status. For any further questions please contact us at support@s-zoneshop.com 

Q:  I Just Placed my Order and I Realized I Need To Change my Shipping Address.

A: Contact us as soon as possible at support@s-zoneshop.com 

Q: I Am Trying To Place an Order and I am Having Trouble.

A: You can send an email to support@s-zoneshop.com 

Q: I Have Not Received A Notification Since Placing my Order.

A: This happens sometimes when customers put in a different email address or mistype their email address when they place an order. Please contact support@s-zoneshop.com for help.


Q: I Received my Order and I am Missing An Item.

A: If you open your package to find something missing, please contact us at support@s-zoneshop.com 


Q: Where are s-zone bags made?

A: All the quality bags are made from China.


Q: Who makes s-zone bags?

A: S-ZONE bags is belongs to Pennybuying, a Ecommerce company located in China, and have been selling on Amazon over 10 years. We lunch direct store on 2020 as our new sale channel. 


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